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Terms and Conditions
1. Please double check that all information is correct and that all passenger names are spelled correctly as displayed on the passenger(s) travel documentation (i.e. Passport). Any changes after your reservation has been processed will result in change fees.
2. It is the purchaser's responsibility to ensure that the proper travel documentation and identification (i.e. Passports, Visas, IDs) is had by ALL passengers to gain entry into the chosen destination and entry into Canada upon return.
3. Schedules are not guaranteed and as such flight/package schedule changes may occur as per the travel supplier (Tour Operator/Airline) rules and regulations.
4. Flight/package prices are subject to change after a reservation is made. The travel supplier (Tour Operator/Airline) may choose to change the price of your flight/package after your reservation is made. No adjustment will be made on your reservation to match any new pricing (i.e. If the price decreases, your reservation cannot be adjusted to match the decreased price).
5. All reservations are not guaranteed until ticketed or until your confirmation email booking status says CONFIRMED or OK.
6. This booking is under strict cancellation and change penalties and as such may be 100% non-refundable and/or non-changeable. If travel insurance has not been purchased, it is highly recommended for your protection.
7. Any changes necessary after your booking has been processed will result in additional charges as permitted by the Supplier.
8. Passengers must check in at least 3 hours prior to the scheduled departure time. Proper travel documents will be required for check in purposes. Passengers arriving less then 1 hour prior to the scheduled departure will be denied boarding.
9. Credit card charges for your travel services purchased here will be processed by the travel supplier (Tour Operator or Airline). If travel insurance has been purchased it will be charged by the insurance provider. For car rentals, your credit card number will be required to guarantee the reservation and the charge will be made to your credit card by the rental company when you pick up your car.
10. The Credit Card Holder MUST be one of the Traveling Passengers. The travel supplier (Airline/Tour Operator) will require this credit card to be presented at the time you pick up your tickets at their counter. If the credit card is not presented, you may be required to purchase a new ticket.
11. It is the purchaser's responsibility to read and accept the full website Terms and Conditions as well as the travel supplier Sunwing Vacations rules and restrictions.
Nestled perfectly on the shores of beautiful Cancun, Mexico, at the beginning of the Mayan Riviera, the Sun Palace Hotel offers its guests the best in seclusion and tranquility. Nearby, guests will have access to the downtown of the city of Cancun, as well as the various Mayan Ruins of the area (reachable by booking an excursion with the hotel). On-site, guests have access to a number of things to do, such as 3 infinity swimming pools (one of which has a swim-up bar adjacent). Guests who wish to find the ultimate definition of the word ‘relax’ will be able to do so via the full-service spa facilities on the property.
With a wonderful view of Banderas Bay all around you, and the Riviera Nayarit and Puerto Vallarta nearby, the Villa Del Palmar Flamingos Resort in the Nuevo Vallarta area of Puerto Vallarta will make sure its guests can get the choice and benefits of pure relaxation, or the ability to explore the nearby sights and places. On-site, guests will have access to a freeform swimming pool, 2 bars for guests to get in a few drinks at, as well as 4 delightful restaurants for guests to dine in at. Please take note that, in order to book a reservation at this resort, you are required to be of the age of 18 or any older in order to do so.
✓ Available in some public areas: Free Wi-Fi , Free wired high-speed Internet
Villa Del Palmar Flamingos Internet
✓ Available in all rooms: Wi-Fi (surcharge)
✓ Available in some public areas: Wi-Fi (surcharge).
Sun Palace Hotel Parking
✓ Free self parking
Villa Del Palmar Flamingos Parking
✓ Free self parking
✓ Free valet parking.
Sun Palace Hotel Room Amenities
✓ Air conditioning
✓ Blackout drapes/curtains
✓ Climate control
✓ Coffee/tea maker
✓ Daily housekeeping
✓ Hair dryer
✓ In-room safe
✓ Iron/ironing board
✓ Private bathroom
✓ Balcony
✓ Bathrobes
✓ Flat-panel TV
✓ Free Wi-Fi
✓ Free bottled water
✓ Free local calls
✓ Free toiletries
✓ Jetted bathtub
✓ Minibar (stocked, free items)
✓ Premium TV channels
✓ Room service (24 hours)
✓ Satellite TV service
✓ Separate bathtub and shower
✓ Slippers
Villa Del Palmar Flamingos Room Amenities
✓ Air conditioning
✓ Blackout drapes/curtains
✓ Climate control
✓ Coffee/tea maker
✓ Daily housekeeping
✓ Hair dryer
✓ In-room safe
✓ Iron/ironing board
✓ Private bathroom
✓ Access via exterior corridors
✓ Cable TV service
✓ Ceiling fan
✓ Connecting/adjoining rooms available
✓ Cookware, dishware, and utensils
✓ Cribs/infant beds (surcharge)
✓ Desk
✓ Dishwasher
✓ Full-sized refrigerator/freezer
✓ Furnished balcony or patio
✓ In-room childcare (surcharge)
✓ In-room massage available
✓ LCD TV
✓ Microwave
✓ Pay movies
✓ Phone
✓ Rollaway/extra beds (surcharge)
✓ Room service (limited hours)
✓ Shower/tub combination
✓ Stovetop
✓ Turndown service
✓ Wi-Fi (surcharge)
Sun Palace Hotel Dining Options
✓ 24-hour room service is available.
✓ Guests are offered a complimentary hot/cold buffet breakfast.
✓ Sun Palace Couples Only All Inclusive has 3 restaurants on site.
Villa Del Palmar Flamingos Dining Options
✓ El Patron - Impressively located on the oceanfront overlooking the Banderas Bay, restaurant El Patron offers contemporary presentations of traditional Mexican cuisine. A truly censorial experience, here you appreciate the flavors, sounds, sights, and smells. Breakfast served as buffet and a la carte. Lunch and dinner are offered a la carte.
✓ La Cevicheria - This al fresco restaurant and bar specializes in seafood with views of the ocean and pool. Lunch is served and is open on select days.
✓ La Trattoria - Sitting right on the oceanfront and providing a romantic candlelight dinner atmosphere, this open-air restaurant serves traditional and contemporary Italian specialties, prepared with Mediterranean flavors, offering also an excellent wine selection.
✓ Pizza Bar - Tucked amid lush tropical gardens, this casual eatery tempts with the aroma of gourmet pizzas baking in a traditional wood-burning oven.
