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Terms and Conditions
1. Please double check that all information is correct and that all passenger names are spelled correctly as displayed on the passenger(s) travel documentation (i.e. Passport). Any changes after your reservation has been processed will result in change fees.
2. It is the purchaser's responsibility to ensure that the proper travel documentation and identification (i.e. Passports, Visas, IDs) is had by ALL passengers to gain entry into the chosen destination and entry into Canada upon return.
3. Schedules are not guaranteed and as such flight/package schedule changes may occur as per the travel supplier (Tour Operator/Airline) rules and regulations.
4. Flight/package prices are subject to change after a reservation is made. The travel supplier (Tour Operator/Airline) may choose to change the price of your flight/package after your reservation is made. No adjustment will be made on your reservation to match any new pricing (i.e. If the price decreases, your reservation cannot be adjusted to match the decreased price).
5. All reservations are not guaranteed until ticketed or until your confirmation email booking status says CONFIRMED or OK.
6. This booking is under strict cancellation and change penalties and as such may be 100% non-refundable and/or non-changeable. If travel insurance has not been purchased, it is highly recommended for your protection.
7. Any changes necessary after your booking has been processed will result in additional charges as permitted by the Supplier.
8. Passengers must check in at least 3 hours prior to the scheduled departure time. Proper travel documents will be required for check in purposes. Passengers arriving less then 1 hour prior to the scheduled departure will be denied boarding.
9. Credit card charges for your travel services purchased here will be processed by the travel supplier (Tour Operator or Airline). If travel insurance has been purchased it will be charged by the insurance provider. For car rentals, your credit card number will be required to guarantee the reservation and the charge will be made to your credit card by the rental company when you pick up your car.
10. The Credit Card Holder MUST be one of the Traveling Passengers. The travel supplier (Airline/Tour Operator) will require this credit card to be presented at the time you pick up your tickets at their counter. If the credit card is not presented, you may be required to purchase a new ticket.
11. It is the purchaser's responsibility to read and accept the full website Terms and Conditions as well as the travel supplier Sunwing Vacations rules and restrictions.
When you stay at the Hard Rock Hotel Cancun , in Cancun, you will be able to experience the best of the region, as you’re not only right on the ocean, but you are also very close to La Isla Shopping Mall, Playa Delfines, El Rey Ruins, as well as Playa Ballenas. Guests must be 18 or older in order to book a reservation at this hotel. Guests will have the ability to wake up every morning and be welcomed by a complimentary breakfast. Guests who are wishing to find a place to tie the knot will be pleased to know that this hotel offers fine wedding services on-site.
With the famous beaches of Cancun surrounding you and enveloping you, an avid beachgoer of a guest would be in Paradise staying at The Beloved Hotel Playa Mujeres. All of these beaches front the Caribbean Sea and its calm waters. Nearby to this hotel, you will have access to Playa Mujeres Golf Club, the El Meco Ruins, and a short boat ride from the La Amada Marina will have to on Islas Mujeres, and it is there that you will be able to do some touristy shopping. Guests will also have access to a number of on-site amenities, too. Just one of those examples would be access to 3 outdoor swimming pools (one of which has a swim-up bar adjacent to it).
