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Terms and Conditions
1. Please double check that all information is correct and that all passenger names are spelled correctly as displayed on the passenger(s) travel documentation (i.e. Passport). Any changes after your reservation has been processed will result in change fees.
2. It is the purchaser's responsibility to ensure that the proper travel documentation and identification (i.e. Passports, Visas, IDs) is had by ALL passengers to gain entry into the chosen destination and entry into Canada upon return.
3. Schedules are not guaranteed and as such flight/package schedule changes may occur as per the travel supplier (Tour Operator/Airline) rules and regulations.
4. Flight/package prices are subject to change after a reservation is made. The travel supplier (Tour Operator/Airline) may choose to change the price of your flight/package after your reservation is made. No adjustment will be made on your reservation to match any new pricing (i.e. If the price decreases, your reservation cannot be adjusted to match the decreased price).
5. All reservations are not guaranteed until ticketed or until your confirmation email booking status says CONFIRMED or OK.
6. This booking is under strict cancellation and change penalties and as such may be 100% non-refundable and/or non-changeable. If travel insurance has not been purchased, it is highly recommended for your protection.
7. Any changes necessary after your booking has been processed will result in additional charges as permitted by the Supplier.
8. Passengers must check in at least 3 hours prior to the scheduled departure time. Proper travel documents will be required for check in purposes. Passengers arriving less then 1 hour prior to the scheduled departure will be denied boarding.
9. Credit card charges for your travel services purchased here will be processed by the travel supplier (Tour Operator or Airline). If travel insurance has been purchased it will be charged by the insurance provider. For car rentals, your credit card number will be required to guarantee the reservation and the charge will be made to your credit card by the rental company when you pick up your car.
10. The Credit Card Holder MUST be one of the Traveling Passengers. The travel supplier (Airline/Tour Operator) will require this credit card to be presented at the time you pick up your tickets at their counter. If the credit card is not presented, you may be required to purchase a new ticket.
11. It is the purchaser's responsibility to read and accept the full website Terms and Conditions as well as the travel supplier Sunwing Vacations rules and restrictions.
Sitting right in the Hotel Zone of Cancun, the Dreams Sands Cancun Resort And Spa will offer plenty by way of amenities. Plaza Caracol, La Isla Shopping Mall, Playa Caracol, and Cancun Convention Center are all in the general area. You have to be 18 or older in order to check in at this resort. There are no pets or service animals permitted on this property. Guests are given a complimentary breakfast every morning. This property is smoke-free. Guests can find free newspapers in the resort’s lobby area. This resort also does wedding services for any happy couple who wish to finalize their romance and tie the knot.
Nestled right in the Hotel Zone of the city of Cancun, you will be able to find the Sens Cancun Resort. This resort is very much an adults-only property, which means that nobody under the age of 21 is allowed here under any circumstances. Please take note that there are no rollaway beds available to you on this property. Guests who wish to indulge in some heat therapy will be able to do so by utilizing the on-site sauna. Any guests that own (or are renting) a vehicle will be able to benefit from complimentary self-parking on the property (that way, they don’t have to park a distance from the property as an inconvenience).
Dreams Sands Cancun Resort and Spa Family Amenities
✓ Babysitting or childcare (surcharge)
✓ Children's club (free)
✓ Cribs/infant beds (complimentary)
✓ Family Hotel
✓ Free Wi-Fi
✓ Grocery/convenience store
✓ On private beach
✓ Outdoor pools
✓ Playground on site
✓ Rollaway/extra beds available
✓ Snack bar/deli
✓ Supervised childcare/activities (free)
Sens Cancun Family Amenities
N/A
Dreams Sands Cancun Resort and Spa Internet
✓ Available in all rooms: Free Wi-Fi
✓ Available in some public areas: Free Wi-Fi
Sens Cancun Internet
✓ Available in some public areas: Wi-Fi (surcharge).
Dreams Sands Cancun Resort and Spa Parking
✓ Free self parking
✓ Free valet parking.
✓ Parking (limited spaces)
Sens Cancun Parking
✓ Free self parking
Dreams Sands Cancun Resort and Spa Room Amenities
✓ Air conditioning
✓ Coffee/tea maker
✓ Daily housekeeping
✓ Free bottled water
✓ Free toiletries
✓ Hair dryer
✓ In-room safe
✓ Minibar (stocked, free items)
✓ Private bathroom
✓ Room service (24 hours)
✓ iPod docking station
✓ Bathrobes
✓ Bathtub or shower
✓ Free Wi-Fi
✓ Free cribs/infant beds
✓ Iron/ironing board
✓ Phone
✓ Plasma TV
✓ Rollaway/extra beds available
✓ Satellite TV service
✓ Slippers
✓ Turndown service
Sens Cancun Room Amenities
✓ Air conditioning
✓ Coffee/tea maker
✓ Daily housekeeping
✓ Free bottled water
✓ Free toiletries
✓ Hair dryer
✓ In-room safe
✓ Minibar (stocked, free items)
✓ Private bathroom
✓ Room service (24 hours)
✓ iPod docking station
✓ Blackout drapes/curtains
✓ Cable TV service
✓ Climate control
✓ Connecting/adjoining rooms available
✓ Flat-panel TV
✓ HDTV
✓ Pillow-top mattress
✓ Shower/tub combination
Dreams Sands Cancun Resort and Spa Dining Options
✓ 24-hour room service is available.
✓ A complimentary breakfast is offered.
✓ Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
✓ El Patio - This restaurant specializes in Mexican cuisine and serves dinner only.
✓ Himitsu - This restaurant specializes in Asian cuisine and serves dinner only.
✓ Portofino - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only.
✓ World Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Sens Cancun Dining Options
✓ 24-hour room service is available.
✓ Benazuza – Fine dining restaurant serving fusion cuisine with pool and ocean views. Reservations required.
✓ Coba – International buffet restaurant and bar serving breakfast and dinner.
✓ Cocoa Beach Club
✓ Cocoa Beach Club - Open for lunch.
✓ Health Bar
✓ Kinky Club
✓ Lobby Piano Bar
✓ Moonlight – Enjoy al fresco dining with ocean views and Italian cuisine in this fine dining restaurant.
✓ Muerdeme Mucho – Poolside restaurant serving Mexican cuisine.
✓ Pool Snack Bar - Open for lunch.
✓ Sunset Cigar and Tequila Bar
✓ Sushi Bar - Poolside sushi bar serving lunch.
✓ VIP Lounge Bar
Dreams Sands Cancun Resort and Spa Things to do
✓ Golfing
✓ 2 outdoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a private beach, a spa tub, a steam room, and a 24-hour fitness center.
